EasyMails
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  • Introduction
  • Getting Started
    • Installation
    • Setting Up Your Account
    • Adding EasyMails to Boards
    • Exploring the Dashboard
  • Features Overview
    • Drag-and-Drop Email Template Builder
    • Bulk Email Sending
    • Automation and Workflow Integration
    • Email Tracking and Analytics
    • Multi-Account Integration
    • File Attachments from Items
    • Template Sharing & Ownership Transfer
    • Unsubscribe & Manage Preferences Links
    • Action Button
    • Date and Time Format Customization
    • Email Sequences in Workflows
    • Mirror Column Support in Email Fields, Including CC/BCC
  • How to Use EasyMails
    • Creating and Sending Emails
    • Automating Email Campaigns
    • Managing Email Templates
    • Tracking and Monitoring Campaigns
    • Handling Attachments
    • Scheduling Emails
    • Troubleshooting
    • Using Unsubscribe & Manage Preferences Links
    • Using Mirror Columns in Email Fields, Including CC/BCC
  • Tips and Best Practices
    • Crafting Effective Email
    • Best Uses for EasyMails Beyond Marketing
    • Automating Emails for Productivity
    • Managing Email Contacts
    • Ensuring Privacy & Security
    • Using the Duplicate Template Feature for Consistency
    • Use Unsubscribe Groups to Stay Compliant and Organized
  • Frequently Asked Questions (FAQs)
    • General Questions
    • Installation & Setup
    • Email Sending & Automation
    • Templates & Attachments
    • Email Tracking & Analytics
    • Troubleshooting
    • Pricing & Subscription
    • Unsubscribe & Preferences
    • Adding Preheader Text
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  • Common Issues
  • Steps to Resolve

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  1. How to Use EasyMails

Troubleshooting

Find quick solutions to common issues in EasyMails, including email delivery errors, automation misfires, and connection problems.

Common Issues

  • Emails not sending: Check email provider settings (e.g., SMTP configuration).

  • Failed delivery: Verify recipient email addresses are correct.

Steps to Resolve

  1. Revisit the Settings tab to confirm your email account integration.

  2. Review error messages in the Email History tab for specific reasons.

  3. Contact support if the issue persists.

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Last updated 2 months ago

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