> For the complete documentation index, see [llms.txt](https://help.easymails.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.easymails.app/frequently-asked-questions-faqs/email-sending-and-automation.md).

# Email Sending & Automation

Get step-by-step help with installing EasyMails, connecting your email accounts, and configuring settings to start sending emails from monday.com.

❓ **Can I personalize the subject of my emails?**

✅ Yes, you can personalize the subject by copying **merge tags** from the fields and adding them in the subject line. This allows you to dynamically insert recipient-specific information, such as {Name} or {Company}.<br>

<figure><img src="https://1372272712-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F513DI8GR6kM803eeA6pq%2Fuploads%2FNwDpsNL0hlN0KLNgxlyT%2Fimage.png?alt=media&amp;token=f993037f-3ec3-4c29-a918-9b826cd9d995" alt=""><figcaption><p>You can use merge tag like this</p></figcaption></figure>

❓ **Can I use Mirror Columns as merge tags in templates?**

✅ Yes. EasyMails supports Mirror Columns as merge tags in email templates, so you can insert mirrored values from connected boards into your subject and body.

❓ **Can I send bulk emails using EasyMails?**

✅ Yes, EasyMails allows bulk email sending while keeping each email personalized. To send bulk emails, select multiple recipients from your [monday.com](http://monday.com) board and use the **sending option** in EasyMails.

* **Bulk email limitation:** You can send emails to **a maximum of 100 items at a time**. If you need to send more, consider splitting your list into batches.

{% embed url="<https://youtu.be/RkdXoRZZXPc>" %}

❓ **How do I use EasyMails in Custom automations?**

✅ Use the **Integrations** panel in [monday.com](http://monday.com), select an automation recipe, and configure it to send emails when a specific condition is met

{% embed url="<https://youtu.be/mhNTwfAPfOo>" %}

❓ **Can I CC or BCC recipients?**

✅ Yes, while editing an email template, you can add CC/BCC recipients by selecting the CC/BCC option from the dropdown or manually entering the email addresses.

<figure><img src="https://1372272712-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F513DI8GR6kM803eeA6pq%2Fuploads%2Fa7jAaNfcPbyLeKPFCo3M%2Fimage.png?alt=media&amp;token=26e0b3c4-fd45-42a2-8851-bd9b949411cf" alt=""><figcaption><p>You can enter or select CC/BCC here</p></figcaption></figure>

❓**How do I personalize emails for each recipient?**

✅ Use **merge tags** (e.g., {Name}) to dynamically insert recipient-specific information. Just click on '**Fields**', choose the desired merge tag, and paste it into the **Subject** or **Body** in mail\
\ <br>

<figure><img src="https://1372272712-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F513DI8GR6kM803eeA6pq%2Fuploads%2FSRnvXEyhpF5EjpsqO9Mn%2Fimage.png?alt=media&amp;token=450f594c-81a6-455c-8cbd-547c3ff8855d" alt=""><figcaption><p>You can use this Dynamiv Variables directly</p></figcaption></figure>

❓ **How do I automate emails based on status changes?**

✅ Use the **Integrations** panel in [monday.com](http://monday.com), select an automation recipe, and configure it to send emails when a specific condition is met (e.g., "When a task is completed, send an email").